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Terms Of Service

Terms of Service


Effective Date: December 1, 2025


1. Introduction


Welcome to Smart Home Orbit, operated by New Horizon Services LLC. These Terms of Service (“Terms”) govern your access to and use of our website located at:


https://smarthomeorbit.com


and any related services (collectively referred to as the “Services”).


By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Services.




2. Eligibility


By using our Services, you represent and warrant that:


• You are at least 18 years old

• You have the legal capacity to enter into these Terms


If you are using the Services on behalf of a company or organization, you confirm that you have the authority to bind that entity to these Terms.




3. Accounts and Registration


3.1 Account Creation


To access certain features of our Services, you may be required to create an account. When creating an account, you agree to:


• Provide accurate, current, and complete information

• Update your account information if it changes


3.2 Account Responsibility


You are responsible for:


• Maintaining the confidentiality of your login credentials

• All activity that occurs under your account

• Notifying us immediately of any unauthorized account access




4. Orders and Payment


4.1 Product Availability


All products listed on the Website are subject to availability. We reserve the right to limit the quantities of any products or discontinue products at any time.


4.2 Pricing


Prices for products may change without notice. We reserve the right to correct any errors in product pricing or descriptions.


4.3 Payment Terms


Accepted payment methods may include:


• Visa

• Mastercard

• American Express

• PayPal

• Other secure payment options available at checkout


Payments are processed securely through trusted payment providers such as Shopify Payments and PayPal.


You agree to provide accurate billing information when placing an order.


4.4 Order Acceptance


We reserve the right to refuse or cancel any order for reasons including but not limited to:


• Product availability issues

• Pricing or listing errors

• Suspected fraud or unauthorized transactions




5. Shipping and Delivery


5.1 Shipping Policy


Please refer to our Shipping Policy for detailed information regarding shipping times, delivery estimates, and order processing.


5.2 Risk of Loss


All purchases are made pursuant to a shipment contract. Risk of loss and title for items pass to the customer once the order is delivered to the carrier.




6. Returns and Refunds


Please refer to our Return and Refund Policy for information regarding returns, exchanges, and refunds.




7. Intellectual Property Rights


7.1 Ownership


All content on this website, including text, graphics, logos, images, and software, is the property of Smart Home Orbit or its licensors and is protected by intellectual property laws.


7.2 Limited License


We grant you a limited, non-exclusive, non-transferable license to access and use our Services for personal, non-commercial use.


7.3 Restrictions


You agree not to:


• Reproduce, copy, or resell any content without permission

• Use our trademarks or branding without authorization




8. User Content


8.1 Submissions


If you submit or post any content on our website, you grant us a non-exclusive, royalty-free license to use, display, and reproduce that content.


8.2 Prohibited Content


You agree not to post content that:


• Violates laws

• Is abusive, threatening, or defamatory

• Infringes on intellectual property rights




9. Prohibited Activities


You agree not to:


• Use the website for illegal purposes

• Attempt to gain unauthorized access to our systems

• Disrupt or interfere with the website or its services




10. Disclaimer of Warranties


The Services are provided on an “AS IS” and “AS AVAILABLE” basis.


We do not guarantee that:


• The website will always be uninterrupted or error-free

• The results from using the Services will always be accurate or reliable




11. Limitation of Liability


To the fullest extent permitted by law, Smart Home Orbit and New Horizon Services LLC shall not be liable for any indirect, incidental, or consequential damages resulting from:


• Use of our website

• Inability to use our website

• Unauthorized access to our systems




12. Indemnification


You agree to indemnify and hold harmless Smart Home Orbit and New Horizon Services LLC from any claims or damages arising from:


• Your use of the Services

• Your violation of these Terms

• Your violation of any third-party rights




13. Termination


We reserve the right to terminate or suspend access to our Services at any time if a user violates these Terms.




14. Governing Law


These Terms shall be governed and interpreted in accordance with the laws of the State of Texas, United States, without regard to conflict of law provisions.




15. Dispute Resolution


If a dispute arises, we encourage customers to contact us first to attempt to resolve the matter informally.


If the dispute cannot be resolved through customer support, it will be handled in accordance with the governing laws stated above.




16. Changes to Terms


We reserve the right to update or modify these Terms at any time. Changes will become effective immediately upon posting on the website.


Customers are encouraged to review these Terms periodically.




17. Miscellaneous


17.1 Severability


If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect.


17.2 Entire Agreement


These Terms constitute the entire agreement between you and Smart Home Orbit regarding the use of our Services.


17.3 Waiver


Failure to enforce any provision of these Terms shall not constitute a waiver of that provision.




18. Contact Information


If you have any questions regarding these Terms, please contact us:


Smart Home Orbit

Operated by New Horizon Services LLC


Email: support@smarthomeorbit.com

Phone: 1-817-310-8276


Address:


350 Sunflower Ave

Argyle, TX 76226