Payment Policy

Payment Policy

Effective Date: December 1, 2025

1. Introduction

At Smart Home Orbit, operated by New Horizon Services LLC, we prioritize secure and convenient payment options for our customers.

This Payment Policy outlines the payment methods accepted on our website:

https://smarthomeorbit.com

All payment transactions are processed securely in accordance with applicable laws and industry standards in the United States.

2. Accepted Payment Methods

We accept the following secure payment methods at checkout.

Credit and Debit Cards

We accept all major credit and debit cards, including:

• Visa

• Mastercard

• American Express

How It Works

Step 1: Select Credit or Debit Card at checkout.

Step 2: Enter your card number, expiration date, and CVV code.

Step 3: Your payment will be securely processed through our encrypted payment gateway.

Step 4: Once the transaction is approved, you will receive an order confirmation via email.

PayPal

Customers may also pay securely using PayPal.

How It Works

Step 1: Select PayPal at checkout.

Step 2: You will be redirected to the PayPal website.

Step 3: Log in to your PayPal account and confirm the payment.

Step 4: After confirmation, you will be redirected back to our website with your order confirmation.

3. Payment Processing and Security

Your payment security is extremely important to us.

All payments are processed through trusted third-party payment providers such as:

• Shopify Payments

• PayPal

Security measures include:

• SSL Encryption – Our website uses Secure Socket Layer (SSL) technology to encrypt sensitive information.

• PCI DSS Compliance – Payment processors comply with Payment Card Industry Data Security Standards.

Smart Home Orbit does not store full credit card details on its servers.

For more information about how your data is handled, please review our Privacy Policy.

4. Payment Confirmation

After completing your payment, you will receive:

• Order Confirmation Email containing your order details

• Digital Receipt for your records

If you do not receive a confirmation email within one hour, please check your spam folder or contact customer support.

5. Currency

All transactions on our website are processed in United States Dollars (USD).

If your bank account operates in another currency, your bank may apply currency conversion rates and additional fees.

6. Fraud Prevention

To protect our customers and maintain a secure shopping environment:

• We may perform verification checks on certain orders

• Additional information may be requested to verify identity or payment details

• Orders suspected of fraudulent activity may be cancelled or placed on hold

7. Changes to Payment Methods

Smart Home Orbit reserves the right to update or modify available payment methods at any time.

Any changes will be reflected on this page.

8. Contact Information

If you have any questions regarding payments, please contact us:

Smart Home Orbit

Operated by New Horizon Services LLC

Email: support@smarthomeorbit.com

Phone: 1-817-310-8276

Address:

350 Sunflower Ave

Argyle, TX 76226

Customer Support Hours

Monday – Friday

9:00 AM – 5:00 PM CST

9. Agreement

By completing a purchase on our website, you agree to our:

• Terms of Service

• Return and Refund Policy

• Privacy Policy