Privacy Policy
Privacy Policy
Effective Date: December 1, 2025
1. Introduction
Smart Home Orbit, operated by New Horizon Services LLC, respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and disclose your information when you visit or make a purchase from our website:
https://smarthomeorbit.com
By accessing or using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy and our Terms of Service.
2. Information We Collect
We collect information from you when you interact with our website, including when you:
• Visit our website
• Place an order
• Contact customer support
• Subscribe to marketing communications
• Fill out forms on our website
Personal Information We May Collect
This may include:
• Full name
• Email address
• Phone number
• Billing address
• Shipping address
• Order details and purchase history
We may also collect certain technical information automatically, including:
• IP address
• Browser type
• Device information
• Website usage data
3. How We Use Your Information
We may use the information we collect for purposes such as:
• Processing and fulfilling orders
• Providing customer support
• Communicating with you about your orders
• Improving our website and services
• Sending order confirmations and shipping updates
• Preventing fraudulent transactions
• Sending marketing emails if you choose to subscribe
We do not sell your personal information to third parties.
4. Payment Processing
Payments made on our website are processed securely through trusted third-party payment providers such as:
• Shopify Payments
• PayPal
Smart Home Orbit does not store full credit card information on its servers.
All payment transactions are encrypted using secure SSL technology.
5. Sharing Your Information
We may share your information with trusted third parties in order to operate our business, including:
• Payment processors
• Shipping carriers
• Fraud prevention services
• Website hosting providers
• Customer support tools
These third parties are only given the information necessary to perform their services and are required to protect your data.
We may also disclose information if required by law or to protect our legal rights.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience.
Cookies may be used to:
• Remember your preferences
• Enable website functionality
• Analyze website traffic
• Improve website performance
You may disable cookies in your browser settings, although some parts of the website may not function properly without them.
7. Data Security
We implement appropriate security measures to protect your personal information.
These measures include:
• Secure servers
• SSL encryption
• Restricted access to personal information
While we take reasonable steps to protect your data, no internet transmission or electronic storage method is completely secure.
8. Data Retention
We retain personal information only for as long as necessary to:
• Fulfill orders
• Provide customer support
• Comply with legal obligations
• Resolve disputes
9. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
• The right to access your personal data
• The right to correct inaccurate information
• The right to request deletion of your personal data
• The right to restrict or object to certain processing activities
To exercise these rights, please contact us at:
support@smarthomeorbit.com
10. Children’s Privacy
Our website and services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We encourage users to review the privacy policies of any third-party websites they visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page with a revised Effective Date.
Your continued use of the website after changes are made constitutes acceptance of the updated Privacy Policy.
13. Contact Information
If you have questions about this Privacy Policy, please contact us:
Smart Home Orbit
Operated by New Horizon Services LLC
Email: support@smarthomeorbit.com
Phone: 1-817-310-8276
Address:
350 Sunflower Ave
Argyle, TX 76226